Welcome a new On-Hold messaging client!


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We are very excited to be transforming the caller experience for Virginia Veterinary Specialists in Charlottesville, Virginia with a new Custom On-Hold message! Virginia Veterinary Specialists is the first referral veterinary specialist in Central Virginia.

Virginia Veterinary Specialists provides a very specialized  level of care for pets, while still maintaining a patient’s relationship with their primary care veterinarian. Virgina Veterinary Specialists provides complex veterinary orthopedic, neurologic and soft tissue procedures, as well as ultrasound, chemotherapy, endoscopy, and more.

Dr. Jason Wheeler and Dr. Carrie Miller are delighted to be able to bring their passion for specialty care to the Charlottesville area. Dr. Jason Wheeler has appeared on several episodes of the popular Animal Planet’s TV show, Emergency Vets, and became Board Certified in 2005. Dr. Carrie Miller completed her internship and residency at Wheat Ridge Veterinary Specialists in Wheat Ridge CO, and was board certified in 2003.

The new On-Hold messages works to introduce the practice, as well as Dr Miller and Dr Wheeler, to the area, and seeks to strengthen the referral relationship with primary veterinary care providers. Prior to working with Prosound, callers to Virginia Veterinary Specialist heard “beep-beep” whenever they were placed On-Hold.

Prosound has used the customer’s time On-Hold to extend the warm, caring experience of Virginia Veterinary Specialists to each caller.

Ready to transform your company’s Caller Experience?
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