And…we’re back!

For those of you keeping track, you may have noticed there haven’t been many (any?!) blog posts here in the past 2 weeks.

I won’t bore you with all the details, but we’ve succssfully transitioned to a newer (dare I say “better”?) host platform.

Now we’re ready to get back on track!

So, regular updates, posts from my latest book “Hold the Cheese! Transforming Your Caller’s Experience“, and information to help improve your customer experience are all on the way!

It was time to get back on this! Besides, my computer kept sending me images like this:

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