Anatomy of an On-Hold Message

Audio: On-Hold Anatomy

When planning your On-Hold message, consider who’s purpose is being served.

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- On-Hold Message Samples
- Phone Training for Your Staff
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Chester Hull Email me 877.677.6768 o 434.227.6607 m
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Documentation
Specifications

Dimensions 4" x 5" x 1" Weight 4 lbs.

Audio Format
The NET7000 will play all mp3 formats.

Flash Memory
Nonvolatile, unaffected by power interruptions of any duration.

Network Interface
RJ45 Cat 5 Ethernet
DHCP enabled

Power Source
12Vdc, 500mA adapter (included)

Audio Output
8 ohm and 600 ohm RCA connection
Meet Chester
On-Hold Messaging Cost:
A couple dollars per day per location
No long term contract

On-Hold Facts:

88% of callers preferred On Hold Messages to other hold options, and 16% made purchases based on an on hold offer. Source: MaxiMarketing

Without messages or music nearly 60% of business callers placed on-hold will hang up. Almost 30% of these callers won’t call back. Source: CNN

A study by US WEST reported that when companies played information on hold, caller retention increased by 40%, inquiries increased by as much as 15%, and requests for services increased by as much as 12%

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Dave Young – Branding Blog Dave Young’s blog about all things branding

Michael Drew – Promote A Book Michael Drew’s blog about publishing and platform building

Tom Wanek – Marketing Beyond Advertising Tom Wanek’s blog about how to build (and keep) credibility

Anatomy of an On-Hold Message

Audio: On-Hold Anatomy

Learn more about:

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Learn more about:

Learn more about:

Learn more about:

Learn more about:

Learn more about:

Contact me now

Subscribe To The Blog

Archives

Let’s Connect

Documentation

Specifications

Meet Chester

On-Hold Messaging Cost:

On-Hold Facts:

Some of our Clients

Blogroll