http://prosoundusa.com The Caller Experience Experts Wed, 01 Feb 2012 19:29:53 +0000 hourly 1 http://prosoundusa.com/customization-on-hold-message/#comment-111 Thank you for calling the FTC… | ProsoundUSA.com Wed, 01 Feb 2012 16:34:16 +0000 http://prosoundusa.com/?page_id=6#comment-111 [...] main complaint is this: After listening to the entire Auto-Attendant menu (which is quite confusing in itself!), it gives the option “To repeat this menu, press [...] [...] main complaint is this: After listening to the entire Auto-Attendant menu (which is quite confusing in itself!), it gives the option “To repeat this menu, press [...]

]]> http://prosoundusa.com/customization-on-hold-message/#comment-105 10 Rules of Automated Attendants (Part 2 of 10) | ProsoundUSA.com Wed, 27 Jul 2011 14:54:17 +0000 http://prosoundusa.com/?page_id=6#comment-105 [...] visual flowchart that represents your Auto-Attendant design should look a lot more complex than your message sounds once it’s implemented. Not quite sure [...] [...] visual flowchart that represents your Auto-Attendant design should look a lot more complex than your message sounds once it’s implemented. Not quite sure [...]

]]> http://prosoundusa.com/customization-on-hold-message/#comment-80 Why Jack the mascot dog has his own On-Hold message | ProsoundUSA.com Wed, 03 Nov 2010 14:51:54 +0000 http://prosoundusa.com/?page_id=6#comment-80 [...] admit, the uncovery process to that unique story is more difficult then simply selecting a [...] [...] admit, the uncovery process to that unique story is more difficult then simply selecting a [...]

]]> http://prosoundusa.com/customization-on-hold-message/#comment-62 Know thine own On-Hold Message from ProsoundUSA.com Thu, 22 Jul 2010 14:28:49 +0000 http://prosoundusa.com/?page_id=6#comment-62 [...] On-Hold right now? Because right now, a customer or prospect has called your store, and is waiting On-Hold. What are they [...] [...] On-Hold right now? Because right now, a customer or prospect has called your store, and is waiting On-Hold. What are they [...]

]]> http://prosoundusa.com/customization-on-hold-message/#comment-45 Giving callers that personal value from ProsoundUSA.com Mon, 17 May 2010 14:23:29 +0000 http://prosoundusa.com/?page_id=6#comment-45 [...] a direct, one-to-one relationship. Have you customized your On-Hold message to reflect that [...] [...] a direct, one-to-one relationship. Have you customized your On-Hold message to reflect that [...]

]]> http://prosoundusa.com/customization-on-hold-message/#comment-38 Moving the needle on the "Who Cares" meter from ProsoundUSA.com Wed, 21 Apr 2010 14:46:49 +0000 http://prosoundusa.com/?page_id=6#comment-38 [...] a compelling, relevant On-Hold message moves the “Who Cares” [...] [...] a compelling, relevant On-Hold message moves the “Who Cares” [...]

]]> http://prosoundusa.com/customization-on-hold-message/#comment-9 Don’t put me On-Hold! from ProsoundUSA.com Thu, 11 Feb 2010 15:57:58 +0000 http://prosoundusa.com/?page_id=6#comment-9 [...] you or your products are. This comes across the phone lines as “blah, blah, blah”. But tell a story, make the caller the star, and you’ll experience a much happier customer when you pick up the [...] [...] you or your products are. This comes across the phone lines as “blah, blah, blah”. But tell a story, make the caller the star, and you’ll experience a much happier customer when you pick up the [...]

]]> http://prosoundusa.com/customization-on-hold-message/#comment-8 Monday Morning quarterbacking…for your business from ProsoundUSA.com Mon, 08 Feb 2010 19:17:42 +0000 http://prosoundusa.com/?page_id=6#comment-8 [...] your callers hear whenever they call your company. What do they hear when they are placed On-Hold? A static-y [...] [...] your callers hear whenever they call your company. What do they hear when they are placed On-Hold? A static-y [...]

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